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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

1. How do I place an order?

You can place an order on our website by browsing our products, adding items to your cart, and proceeding to checkout. Follow the simple steps to complete your purchase.

2. Do you offer international shipping?

Yes, we ship internationally through registered courier companies and International Speed Post.

3. How long does shipping take?

Orders are processed and shipped within 0-7 days of order confirmation. Delivery times may vary based on location and courier service policies.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website as well the courier company website.

5. What should I do if I don’t receive my order?

If your order hasn’t arrived within the estimated delivery time, please contact us at care@ayurvedam.com.in or call us at 9054888841 for assistance.

6. Can I change my delivery address after placing an order?

If your order has not been shipped yet, you may request an address change by contacting our support team as soon as possible.

7. What are the shipping charges?

Shipping charges are calculated at checkout based on your location and order weight.

8. Do you provide Cash on Delivery (COD)?

Yes we offer Cash on Delivery (COD).

9. What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos/Videos of the issue at care@ayurvedam.com.in. We will assist you with a replacement or refund.

10. What happens if I’m not available at the time of delivery?

Courier companies generally make multiple delivery attempts. If undelivered, the package may be returned to us. Please ensure someone is available to receive your order.

11. Can I cancel my order after placing it?

Orders can be canceled before they are shipped. Contact our support team as soon as possible if you wish to cancel your order.

12. How will I get notified about my order updates?

You will receive updates via email and SMS regarding your order confirmation, shipping, and delivery status.

Common purchase queries answered

Orders and Shipping

1. How do I place an order?

You can place an order on our website by browsing our products, adding items to your cart, and proceeding to checkout. Follow the simple steps to complete your purchase.

2. Do you offer international shipping?

Yes, we ship internationally through registered courier companies and International Speed Post.

3. How long does shipping take?

Orders are processed and shipped within 0-7 days of order confirmation. Delivery times may vary based on location and courier service policies.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website as well the courier company website.

5. What should I do if I don’t receive my order?

If your order hasn’t arrived within the estimated delivery time, please contact us at care@ayurvedam.com.in or call us at 9054888841 for assistance.

6. Can I change my delivery address after placing an order?

If your order has not been shipped yet, you may request an address change by contacting our support team as soon as possible.

7. What are the shipping charges?

Shipping charges are calculated at checkout based on your location and order weight.

8. Do you provide Cash on Delivery (COD)?

Yes we offer Cash on Delivery (COD).

9. What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos/Videos of the issue at care@ayurvedam.com.in. We will assist you with a replacement or refund.

10. What happens if I’m not available at the time of delivery?

Courier companies generally make multiple delivery attempts. If undelivered, the package may be returned to us. Please ensure someone is available to receive your order.

11. Can I cancel my order after placing it?

Orders can be canceled before they are shipped. Contact our support team as soon as possible if you wish to cancel your order.

12. How will I get notified about my order updates?

You will receive updates via email and SMS regarding your order confirmation, shipping, and delivery status.

If you need to swap an item

Returns and Exchanges

What is your returns policy?

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I received the wrong item

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My order arrived damaged

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Where should I mail my authorized return?

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How do I receive customer support?

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What do I do if I entered an incorrect shipping address?

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Can I change or cancel an order after I've submitted it?

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Can I pre-order an item that is sold out?

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Our Customer Testimonials

Great product 😃

Great product for natural pain relief and overall health. The quality is excellent, priced reasonably, and easy to buy. I’ve noticed positive effects, and it’s a reliable, natural option. Highly recommend!